PRIVACY POLICY
BACK ON THE BIKE values our customers and respects your privacy. The following outlines our practices concerning the collection, use, and disclosure of your personal information collected on this website. If you do not agree with these privacy policy terms and conditions, please do not use or access our website.

COLLECTION AND USE OF PERSONAL INFORMATION
BACK ON THE BIKE may collect personal information from you in our store or on our website such as your name, phone number, postal address, email address, credit card number, and gender. We do not rent or sell your personal information to third parties.

COOKIES
As with many websites, ours automatically collects the small data files called "cookies" that get stored on your computer when you visit a website. Our website uses "cookies" to keep track of what you add to your shopping cart, so you can continue to shop and add items while items already selected remain stored in the shopping cart. We may also use cookies to record your preferences, track your orders, recognize you when you visit our website, and monitor statistics about your use of our website. If you don‘t want "cookies", then set your browser to refuse "cookies" or to alert you when your computer is sent a cookie and allowing you to either keep or reject the cookie. However, if you refuse cookies you may not be able to purchase merchandise or access your account through our website.

SECURE PERSONAL INFORMATION
For your security, BACK ON THE BIKE uses SSL technology to ensure the privacy of the information you give to us. We also utilize Paypal which securely stores your sensitive financial information on their servers and has techniques to prevent fraud and identity theft.

SHOPPING AT BACK ON THE BIKE
When you purchase products on our website, or use your credit or debit card to pay for in-store purchases, we will collect your credit address and information for processing and/or shipping. When you return merchandise, we will ask you your name, address, and phone number, which helps us prevent fraud. If you request a provincial sales tax exemption, we will collect all the information required to ensure your eligibility.

ONLINE REGISTRATION/SUBSCRIPTION
If you sign up to receive our newsletter, or promotional emails, you will be requested to share your name and email address so we may contact you with the requested information.

CUSTOMER SERVICE
If you call our store for information or with a question that cannot be easily and immediately answered, you will be asked for your name, phone number, and other identifying information that allows us to call you or send you the information or the answer. We may also retain your information so we can help you in the future.

YOUR COMMENTS AND SUGGESTIONS
We will use your comments and suggestions only to help us provide better service, improve our website or store, or modify our products and services. We will not publish your comments and/or suggestions unless you have given us written permission to publish them along with your name.

EMPLOYMENT
We will only use any contact information or resume you send us for employment purposes to evaluate your qualifications for any desired positions and/or to contact you for further information and/or to arrange an interview.

DISCLOSURE OF PERSONAL INFORMATION
BACK ON THE BIKE does not share, rent, sell, or disclose your personal information to any third parties, without your prior consent, except to facilitate internal or outsourced service providers involved in the business, product or service we provide to you. BACK ON THE BIKE maintains and enforces confidentiality agreements with these service providers which restricts their use of your comment and/or suggestion without your permission. We reserve the right to disclose information about you as required by law, legal process or law enforcement requests.